Strawberry Pencils

FAST DELIVERY ACROSS THE UK

We delivery across the UK.  We only use Royal Mail for deliveries as they provide the most reliable service, whilst providing value for money.

Delivery Charges are fixed prices.  They don't increase based on order weight or delivery postcode.

Royal Mail 48 (2-3days) p&p is only £3.99.

Royal Mail 24 (1-2 days) P&P is only £4.99.

Spend over £30+ and P&P is totally FREE!

Read more about our UK Wide sweet delivery service here.

Remember, all orders placed before 12pm (Mon-Fri, excluding public holidays) are picked, packed and dispatched the same day,

FREE SAME-DAY NORTH EAST DELIVERY 

We offer a personal same day (order before 12pm) delivery service, free of charge, to the local area. Selected DH, NE, SR & TS Postcodes.

Check list of Post Codes here.

At the quickest, same day - at the longest 3 days.

Sorry if that seems a ridiculous answer, but it all depends.

If you are local to Peterlee, County Durham & North East then delivery will be same day.

And for those that live outside the North East of England, Royal Mail aim to deliver next day for RM24. For RM48 the aim is within 48 hours of receiving your parcel (sometimes it takes 3 days).

Learn More about delivery times here

*Please note, delivery timescales are not guaranteed or warranted. Due to the current COVID19 restrictions delays are possible due to Royal Mail staffing issues.

All sweets are packed into heat sealed pouched.  These are plastic pouches which prevent any moisture or dirt getting into the sweets.  These are sealed at the top opening by using an impulse heat sealer, which create a permanent tamper proof seal.

Once opened you can then also reseal pouches over and over (to keep your treat nice & fresh) by using the push seal found on every pouch.

For delivery;

• Local orders are packaged into individual mailing boxes for delivery to your door.
• Orders dispatched by Royal Mail. Pouches are wrapped inside of Kraft paper to ensure they arrive in perfect condition. They are then packaged carefully within bubble wrap lined mailing boxes, to prevent any water damage.

Read More about how we package your order here.

Orders received before 12pm Mon-Fri are picked & packed the same day.

For local deliveries orders are packed and delivered Monday - Saturday after 12pm.

For delivery via Royal Mail / Courier orders are packed and dispatched Monday - Friday.

*We do not process any orders on Sundays and Bank Holidays.  Orders received on these days will be processed the next working day.

That's not a problem, we understand how busy life is.  You've got more important things to be doing than sitting waiting for a delivery.

Instead you can nominate a "safe place" or preferred neighbour for your delivery.  At checkout please pop your preference into the notes section.

This will be used for local deliveries or passed onto Royal Mail via the postage label, so your local postie know where is best to leave your parcel. *Please note, we nor Royal Mail will leave your order in an obvious place.  Places such as on the front step or in the outside bin will not be appropriate.