How Can We Help?
Can I Track My Order?
Know exactly what is happing with your order!
🔔 Emails at every stage
You receive a number of emails throughout your order to keep you updated.
We will confirm your order via email. This is sent immediately after placing your order. The email will also confirm your order items list. Also your delivery and contact details will be shown.
It is important to check this email for any errors.
If there is please contact us ASAP so we can make any amendments before your order is dispatched.
Once we have finished picking, packaging and sealing your order we will let you know.
This email is usually sent after we have fully packaged & protected your order ready for dispatch.
As part of the order complete email, will be confirmation of your order dispatch details.
This section will show details of the dispatch date, the carrier used and a link to track your order with the delivery company.
Depending on which carrier and service is used (Royal Mail/DPD/DHL) the link will take you directly to their website and your order details page.
*Please note at times there can be a slight delay on these websites with updating tracking.